Shipping policy

This Shipping Policy sets out the delivery methods, payment options, and shipping carriers available when ordering from the EDUstick® online store at edustick.eu, operated by EDUstick Sp. z o.o. (Warsaw, Poland). Specific carriers and delivery times depend on the destination country and the product ordered. In case of any discrepancy between this English translation and the original Polish version, the Polish text prevails.

§ 1Delivery Methods

The Customer may use the following methods of delivery or collection of the ordered Product, provided they are available for the Product ordered:

1. Courier delivery — through one of the carriers listed in § 3 below;
2. In-person pickup, available at: EDUstick Sp. z o.o., ul. Żegańska 15, 04-713 Warsaw, Poland.

§ 2Payment Methods

The Customer may use the following payment methods, provided they are available for the Product ordered:

1. Cash on delivery;
2. Bank transfer to the Seller's account;
3. Electronic payments;
4. Payment card.

Detailed information about currently available delivery methods and accepted payment methods is provided on the Store's pages during checkout.

§ 3Shipping Carriers and Coverage

Orders are shipped through the following courier companies:

DPD

Cash-on-delivery shipments are available only within Poland. Prepaid orders are shipped to Poland and to the following countries:

Austria, Belgium, Bulgaria, Czechia, Denmark, Estonia, Finland, France, Greece, Spain (excluding the Canary Islands), Netherlands, Lithuania, Luxembourg, Latvia, Monaco, Germany, Portugal, Romania, Slovakia, Slovenia, Sweden, Hungary, Italy.

InPost Parcel Lockers (Paczkomaty)

Shipments to parcel lockers are available both as prepaid and cash-on-delivery. The delivery address will be the parcel locker location selected and confirmed by the Customer during order placement. InPost Parcel Locker service is available only within the territory of Poland.

DPD Pickup Point / Locker

Prepaid shipments to pickup points located within Poland.

Orlen Paczka

Prepaid shipments to pickup points located within Poland.

§ 4Available Delivery Options Per Product

Each Product available in the online store has its own defined available delivery methods. When placing an Order, the Customer should review which delivery options are available for the chosen Product and select the option most convenient for them.

For full terms governing order processing, delivery timeframes, and right of withdrawal, see our Terms of Service.